* The device will be assessed at the store to derive actual condition.
Trade-in
Save when you trade in and upgrade to the latest Apple product.
Trade in your eligible iPhone, Mac, iPad, Apple Watch, Android phone or Windows laptop. Receive a trade-in value that you can use towards your next Apple purchase, helping you upgrade for less.
Trade-in your device
Select device
Device details
Collection method
Select category
How Trade in at iCentre works
Estimate Online
Check the estimated value of your device using our Trade-In Calculator and open a ticket by completing the form.
Back Up Your Data
Back up your data and prepare your device for trade-in. Do not restore the device.
Visit an iCentre Store
Bring your device to one of our stores for assessment by our team.
Trade In & Upgrade
Receive your trade-in value and use it towards the purchase of a new Apple device.
Back Up Your Data
Back up your data and prepare your device for trade-in.
Visit an iCentre Store
Bring your device to one of our stores for a quick device assessment.
Trade-In Value
Receive your final trade-in value and choose whether to proceed.
Trade In & Upgrade
Receive your trade-in voucher and use it towards the purchase of a new Apple device.
FAQ
1. Which devices are eligible for Trade-In?
You can trade in Apple and non-Apple devices. The final trade-in value depends entirely on the specific model, its release year, and its cosmetic and functional condition.
2. Does my device need to be fully functional?
To receive the value of the trade-in, your device needs to be fully functional.
It must power on, hold a charge, and operate on battery. The display must be in acceptable, responsive, and usable condition; cracks, scratches, pixelation, coloured lines, burn-ins, and dead pixels are accepted. Normal body wear and tear is also accepted, including cracks, dents, discolouration, and paint wear.
However, all critical hardware components must be working, including buttons, speakers, and cameras, which must be fully usable.
3. Can I trade in multiple devices towards a single purchase?
Yes! You can trade in more than one old device at the same time. The combined value of your devices will be pooled together into a single total credit, allowing you to significantly lower the cost of your next Apple purchase.
4. How will I receive my Trade-In credit?
We do not offer cash payouts. The value of your trade-in is issued as a credit voucher to be applied directly as a discount on your new device in-store.
5. What should I do before handing over my device?
To protect your personal data, you must complete the following steps before handing over your device in-store or preparing it for shipping:
- Create a complete backup of your data via iCloud or your computer.
- Turn off Find My (Find My iPhone / iPad / Mac).
- Sign out of your iCloud / Apple ID account entirely.
- Remove your physical SIM card (or delete your eSIM profile) and take off any protective cases or screen protectors.
6. Can I trade in a device that was originally purchased abroad?
Yes. As long as it is not network-locked or reported as lost or stolen, we will gladly accept it regardless of the country it was originally purchased in.