Get a great price for your used iPhone or non-Apple smartphone. Simply bring your used device to any of our stores. Our in-store Apple Experts will provide an estimated value following a device assessment. Receive a voucher that can be used towards any product at iCentre. The final value for your used device is provided only after an in-store assessment.
Get ready to Trade in a smartphone.
Many iPhone and non-Apple smartphone models, including Android devices, are eligible for Trade in. The value of your device is determined by its condition—the better the condition, the higher the Trade in credit.
Make sure your device meets the following criteria:
Fully Functional — The device can be powered on, hold a charge and operate on battery.
Display — The screen must be in an acceptable condition, responsive and usable. Cracks, scratches, pixelations, coloured lines, burn-ins and dead pixels are all accepted.
Body — Body wear and tear is accepted. Cracks, dents, discolouration and paint wear are accepted.
Critical Components — All hardware components must be in working condition. Buttons, speakers and cameras must be all usable.
Prepare your iPhone to be traded in.
- If you paired an Apple Watch with your iPhone, unpair your Apple Watch.
- Back up your iPhone with iCloud, or with your Mac or PC.
- If you purchased an AppleCare plan for your device, cancel your AppleCare plan.
- Know your passwords. Sign out of iCloud, Find My and the iTunes & App Store.
Do not erase your device. Our Apple Experts will work through the remaining steps in-store and complete the process for Trade in.
Prepare your non-Apple device to be traded in.
- Make sure your smartphone is fully functional. The display must be responsive and your phone in a usable condition.
- Back up your device with your cloud service of choice or your PC.
- Log out of any smartphone related accounts, such as Google and Samsung accounts.
- Know your passwords. Do not erase your device.